We strive to ensure satisfaction with every project. If you are not satisfied with our service, you're protected with our 30-day refund guarantee.
You may request a refund within 30 days of your purchase if the delivered service does not meet the agreed-upon criteria or expectations.
Contact our support team at directmediaservices8@gmail.com with your order details and reason for the refund request. We aim to resolve issues swiftly and fairly.
Refunds are not issued for services that were approved or finalized by the client. Custom services already in progress may incur partial deductions.
Once approved, refunds are processed within 5–7 business days back to your original payment method.